Next Steps: After a Claim is Made
To ensure items are returned to the correct owner securely, please follow these steps once someone claims your reported item through our system:
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Verify Ownership: Before meeting, ask the person to describe a unique detail about the item that isn't visible in the photo (e.g., a specific scratch, the lock screen of a phone, a particular file on a USB drive).
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Arrange a Safe Meetup: Once a claim is verified, Arrange a meeting. Always choose a public, well-lit place on campus during daytime hours, such as a campus security office or a busy library entrance.
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Secure Hand-off: At the meeting ask the claimer to share their full name, contact details, and a photo of their ID . For your security and transparecy. only hand over the item if the person's ID photo matches them in person.